Industry · Public Sector & Government
We help agencies accountable to the public they serve, work better.
We help your agency bring together CRM for citizen and constituent services, Finance & Operations for fund accounting and public procurement, and Business Central for smaller agencies and public bodies — systems built around the rules you actually operate under.
How Dynamics 365 helps
Three products. One accountable operation.
Public sector work runs on citizen service, fund-restricted budgets, and procurement rules that don't apply anywhere else — the systems have to reflect that, not fight it.
Dynamics 365 CRM
Case management for citizen and constituent services, service request tracking, and Power Pages portals for public-facing self-service.
Finance & Operations
Fund accounting, grant management, and procurement workflows built around public-sector budgeting and compliance requirements.
Business Central
For smaller agencies, municipalities, and public bodies: budget-controlled financials and procurement without enterprise-scale complexity.
Where we typically start
Public sector engagements we run.
Every engagement here starts with the compliance and procurement framework the agency operates under — the platform is shaped around that, not the other way round.
- 01
Citizen service portals
Power Pages self-service portals connected to case management in D365 CRM for service requests and applications.
- 02
Fund & grant accounting
F&O finance configured for fund-restricted budgets, grant tracking, and compliance reporting.
- 03
Public procurement workflows
Procurement processes that reflect public-sector tendering and approval requirements.
- 04
Agency & municipal ERP
Business Central rollouts for smaller public bodies moving off legacy or paper-based finance.
- 05
Legacy system modernisation
Migrating off ageing case management or finance systems without disrupting public-facing services.
Public accountability, built into the platform.
Fund accounting, procurement, and citizen services on a platform designed for scrutiny and access control from day one.
Public-facing services running on ageing systems?
Public procurement rules aren't optional extras — they're the starting brief. Send us yours and we'll show you a plan built around them from day one, not retrofitted later.
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